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Salesforce B2C Commerce Architect Exam Guide

Salesforce B2C Commerce Architect Exam Guide

Gear up for the Salesforce B2C Commerce Architect certification exam with our concise Exam Guide. This indispensable resource will equip you with the necessary knowledge and skills required to meet the exam requirements and prepare effectively. Enhance your proficiency in architecting and designing scalable and robust B2C commerce solutions using Salesforce B2C Commerce. Dive into advanced topics such as data modeling, system integration, and performance optimization to create exceptional customer experiences. Delve into the exam format, objectives, and explore recommended training materials to ensure your success in achieving the B2C Commerce Architect certification.

Salesforce B2C Commerce Architect Exam and Program Overview

The Salesforce B2C Commerce Architect Exam and Program are designed to recognize and validate the expertise of individuals in the field of B2C Commerce architecture. This comprehensive program is targeted at Salesforce customers, partners, and employees who have a deep understanding of designing and implementing scalable commerce solutions. The program aims to assess and showcase the candidate's knowledge and skills in core architecture concepts, best practices, and integrations within the B2C Commerce ecosystem.

The B2C Commerce Architect Exam is a multiple-choice exam that evaluates the candidate's proficiency in various aspects of B2C Commerce architecture, design patterns, and implementation strategies. The exam focuses on assessing the candidate's ability to design global sites that support multiple brands and channels while adhering to best practices and industry standards. It emphasizes the importance of modularity, reusability, and future-proof components across different layers of the B2C Commerce platform.

By participating in the Salesforce B2C Commerce Architect Program, individuals have the opportunity to showcase their skills and knowledge in B2C Commerce architecture. Achieving the B2C Commerce Architect certification demonstrates their expertise and ability to design and implement high-performing and scalable commerce solutions. Certified individuals gain recognition for their skills, which can enhance their professional credibility, career prospects, and opportunities to work on complex B2C Commerce projects. Furthermore, certification provides access to a network of Salesforce experts, resources, and events, allowing certified architects to stay updated with the latest advancements in the B2C Commerce ecosystem and contribute to the success of future commerce initiatives.


Who is it for

The Salesforce Certified B2C Commerce Architect credential is designed for individuals who have experience and expertise in designing global sites that support multiple brands and channels using standard design patterns. It is targeted towards the following audience:

  1. Salesforce Customers: Customers who utilize Salesforce B2C Commerce as their e-commerce platform and want to demonstrate their architectural knowledge and skills in designing and implementing high-performing, scalable, and future-proof commerce sites.

  2. Salesforce Partners: Partners who work with Salesforce B2C Commerce and provide consulting, implementation, and development services to clients. This credential validates their ability to design and architect B2C Commerce solutions that meet client requirements and industry best practices.

  3. Salesforce Employees: Employees of Salesforce who specialize in B2C Commerce and are involved in providing technical guidance, support, and expertise to customers and partners. This credential showcases their proficiency in B2C Commerce architecture and enables them to better assist project management and development teams throughout the site development lifecycle.

Overall, the Salesforce Certified B2C Commerce Architect credential is intended for individuals who want to demonstrate their knowledge and skills in B2C Commerce architecture, including promoting core architecture concepts, advising on best practices, designing integrations, and applying standard design patterns to support multiple brands, internationalization, and multiple channels.

Key capabilities expected from the candidate include:
  1. Technical Team Leadership: The candidate should have experience in leading technical teams and coordinating with various stakeholders to drive successful eCommerce implementations. Strong leadership skills and the ability to guide and mentor team members are essential.

  2. Integration Expertise: The candidate should be familiar with integrating retail IT systems such as CRM, ERP, OMS, PIM, and WMS. They should have the knowledge and skills to design interfaces between systems and ensure seamless data flow and integration across the ecosystem.

  3. Architecture Design: The candidate should have participated in designing the architecture for one or more full-cycle Commerce Cloud implementations, including brand new projects following the Site Readiness Assessment (SRA) process. They should be capable of designing scalable, modular, and future-proof solutions.

  4. Performance and Security: The candidate should possess a solid understanding of performance and security measures relevant to the Salesforce B2C Commerce platform. They should be aware of compliance requirements specific to eCommerce and ensure that the implemented solutions meet industry standards.

  5. Knowledge of SFCC Platform: The candidate should have in-depth knowledge of the Salesforce B2C Commerce platform, including its features such as System and Custom Objects, SEO capabilities, and Analytics capabilities. They should be able to leverage these features to design and implement effective eCommerce solutions.

  6. Technical Documentation and Reviews: The candidate should be proficient in creating technical artifacts such as technical specifications and proofs of concepts. They should also have experience in performing code reviews to ensure adherence to best practices and quality standards.

  7. Solution Design and Estimation: The candidate should be able to gather technical requirements based on business needs and translate them into well-designed solutions. They should be capable of providing high-level estimates and planning integration jobs effectively.

  8. System Interactions and Visualization: The candidate should have the ability to understand complex system interactions and design visual representations to communicate these interactions effectively to stakeholders. This skill is crucial in ensuring a clear understanding of the solution architecture.

  9. Application of Best Practices: The candidate should have a strong understanding of Salesforce B2C Commerce best practices, including security, performance, and configuration of eCDN (eCommerce Content Delivery Network). They should apply these best practices throughout the development lifecycle.

These key capabilities are essential for a Salesforce Certified B2C Commerce Architect to effectively lead and contribute to successful eCommerce projects, providing guidance on technical aspects, ensuring seamless integrations, and delivering high-quality implementations.

Purpose of this Exam Guide

The purpose of this Exam Guide is to provide candidates with a comprehensive resource to evaluate their readiness for the Salesforce Certified B2C Commerce Architect exam. It serves as a valuable tool for candidates to assess their knowledge and skills in relation to the exam objectives and determine their level of preparedness.

The Exam Guide offers detailed information about the target audience for the certification exam, providing clarity on who can benefit from pursuing this certification. It also highlights the recommended training and documentation resources that candidates can utilize to enhance their understanding of the exam topics and increase their chances of success.

Moreover, the Exam Guide includes a complete list of exam objectives, which outlines the specific areas of knowledge and skills that candidates need to focus on during their preparation. By aligning their study efforts with the objectives, candidates can effectively prioritize their learning and ensure they cover all the essential topics.


About the Exam

The Salesforce B2C Commerce Architect exam is a comprehensive assessment designed to evaluate your readiness and knowledge as a B2C Commerce Architect. Understanding the key features of the exam will help you prepare effectively for this certification.

  • Exam Content: The B2C Commerce Architect exam consists of 60 multiple-choice and multiple-select questions, along with 4 non-scored questions. These questions are specifically crafted to assess your expertise in designing global sites, integrating retail IT systems, implementing best practices, and more.

  • Time Allotted: You will have 105 minutes to complete the exam. Managing your time wisely is essential to ensure you can carefully read and respond to each question. Allocate enough time to review your answers before submitting the exam.

  • Passing Score: To earn the Salesforce B2C Commerce Architect certification, you must achieve a minimum passing score of 65%. This score reflects your proficiency in the architectural concepts and skills required for B2C Commerce development.

  • Registration Fee: The exam registration fee is USD 400, plus applicable taxes as required by local law. This fee covers the administrative costs associated with the exam registration process. It is important to complete the registration and payment before attempting the exam.

  • Retake Fee: If you do not pass the exam on your first attempt, a retake fee of USD 200, plus applicable taxes, will be applicable for subsequent attempts. Adequate preparation is key to minimizing the need for retakes.

  • Delivery Options: The B2C Commerce Architect exam is delivered as a proctored exam at a designated testing center. Check the Salesforce website for information on scheduling your exam.

  • References: During the exam, no hard-copy or online materials may be referenced. This ensures that candidates rely solely on their knowledge and understanding of the subject matter.

  • Prerequisite: To be eligible for the B2C Commerce Architect exam, you must hold a current Salesforce Certified B2C Commerce Developer credential.

By familiarizing yourself with these important details, including the exam format, time allotted, passing score, fees, and delivery options, you can better prepare for the Salesforce B2C Commerce Architect exam and increase your chances of success.


Recommended Training and References

To ensure your success in the Salesforce Certified B2C Commerce Architect exam, we recommend a comprehensive approach that combines hands-on experience, training courses, online documentation, and self-study. By utilizing these resources, you can effectively prepare yourself for the exam and enhance your skills in designing B2C Commerce solutions.

Here are the recommended training courses and references for your exam preparation:

  1. Hands-on Experience: It is highly recommended to have practical, hands-on experience in B2C Commerce development and implementation. Real-world experience allows you to apply your knowledge and skills in a practical setting, reinforcing your understanding of key concepts.

  2. Salesforce B2C Commerce Online Documentation: The Salesforce B2C Commerce online documentation is a valuable resource that provides in-depth information about various aspects of B2C Commerce. It covers topics such as architecture, development, integration, customization, and best practices. Accessing and studying the documentation can help you deepen your knowledge and understanding of the platform.

  3. B2C Commerce Developer with SFRA (CCD102): Completing the B2C Commerce Developer with SFRA training course (CCD102) is highly recommended. This course focuses on the Storefront Reference Architecture (SFRA) and covers essential topics related to designing and developing B2C Commerce sites using SFRA. It provides valuable insights into implementing best practices and utilizing SFRA effectively.

  4. B2C Commerce Merchant (CCM101): Taking the B2C Commerce Merchant training course (CCM101) can enhance your understanding of the B2C Commerce platform from a merchant's perspective. This course covers topics such as managing products, pricing, promotions, and order fulfillment. It helps you gain insights into the functionalities and capabilities of the platform that are important for B2C Commerce Architects to consider.

  5. Architect B2C Commerce Solutions (ARC300): Completing the Architect B2C Commerce Solutions training course (ARC300) is highly recommended for aspiring B2C Commerce Architects. This course provides a comprehensive understanding of the architecture and solution design principles for B2C Commerce implementations. It covers topics such as architecture patterns, integrations, scalability, performance, and best practices.

In addition to these training courses and references, gaining hands-on experience, exploring the Salesforce B2C Commerce online documentation, and staying updated with the latest industry trends and best practices will greatly contribute to your success in the Salesforce Certified B2C Commerce Architect exam.


Exam Outline

The Salesforce B2C Commerce Architect exam is designed to evaluate a candidate's knowledge and skills in various areas related to B2C Commerce architecture. The exam outline includes the following objectives, along with their respective weightings:

Design/Discovery: 29%
  • Creating accurate technical specifications based on customer's business requirements

  • Developing standard technical artifacts aligned with design and project needs

  • Reviewing implementation specifications and providing analysis to stakeholders

  • Evaluating systems integration requirements, versions, and API documentation

  • Diagramming system architecture and evaluating integration points

Build: 19%
  • Evaluating the implementation process to ensure it meets business requirements

  • Ensuring adherence to best practices for a secure, performant, and modular solution

  • Guiding development teams in resolving complex issues

  • Supporting load testing and evaluating results for meeting expectations

  • Defining processes for compiling and deploying cartridges and data to Salesforce environments

Monitoring/Troubleshooting: 14%
  • Configuring logging and investigating tools for issue identification and governance

  • Identifying and addressing performance issues, cache utilization, and optimization opportunities

  • Identifying root causes of implementation issues and recommending solutions

  • Proactively evaluating and adjusting the system for a healthy and scalable operation

Integrations and Customizations: 22%
  • Determining integration protocols (SOAP/REST) and approaches (real-time/batch) based on business requirements

  • Leveraging the Job Framework for batch process integration

  • Defining integration approaches for legacy LINK cartridges and real-time integrations

  • Utilizing the Service Framework for real-time integration

Launch: 16%
  • Setting up SEO-friendly aliases for site domains, locales, and currencies

  • Planning and executing site launch activities, including rollback steps and post-production tasks

  • Monitoring system health indicators during site launch

  • Defining data replication schedules and supporting data migration processes

The exam outline provides a comprehensive overview of the knowledge and skills expected from a Salesforce Certified B2C Commerce Architect. Candidates should focus on understanding and demonstrating proficiency in these areas to successfully pass the exam and earn the certification.

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